Privacy Policy
Last update: 23rd May 2024
We value your privacy very highly. Please read this Privacy Policy carefully before using the charityhelphub.org Website (the “Website”) operated by Mellissa Wheeler (“us,” “we,” “our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.
Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.
What information we collect, how we use it, what happens if we don’t have it, and with whom we share it
We collect any and all information that you enter on this Website. We collect the following information about you:
Identifying information – Name
Legal basis for processing this information
- Processing is necessary to perform a contract with the user;
- Processing is necessary for compliance with a legal obligation.
How we use this information
- Analytics;
- Marketing and advertising;
- Performing services;
- Processing payments.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for marketing and advertising will not be possible;
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible.
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Customer management systems;
- Email service providers;
- Financial transactions processors.
Identifying information – Address
Legal basis for processing this information
- Processing is necessary to perform a contract with the user;
Processing is necessary for compliance with a legal obligation.
How we use this information
- Performing services;
- Processing payments.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible.
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Customer management systems;
- Email service providers;
- Financial transactions processors.
Identifying information – Email address
Legal basis for processing this information
- Processing is necessary to perform a contract with the user;
- Processing is necessary for compliance with a legal obligation.
How we use this information
- Performing services;
- Processing payments.
What happens if we don’t have this information
- Our use of your data for performing services will not be possible;
- Our use of your data for processing payments will not be possible.
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Customer management systems;
- Email service providers;
- Financial transactions processors.
Identifying information – Device identifier
Legal basis for processing this information
The user has provided consent to the processing of their information.
How we use this information
- Analytics;
- Processing payments.
What happens if we don’t have this information
- Our use of your data for analytics will not be possible;
- Our use of your data for processing payments will not be possible.
Categories of third parties with whom personal information is/was shared
- Content management systems;
- Customer management systems;
- Email service providers;
- Data analytics providers;
- Financial transactions processors.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:
- Analysing our Website traffic;
- Analysing your interactions with advertisements;
- Identifying if you are signed in to the Website;
- Testing content on the Website;
- Storing information about your preferences;
- Recognising when you return to the Website.
Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.
Children’s privacy
This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.
Analytics programs
This Website uses the following analytics program(s) to collect information about you and your behaviours: Matomo.
Information retention
We retain all of the information that we collect for a period of 5 years.
Your rights
All visitors or users of this website have the following rights with regard to their personal information:
- The right to access the personal information that we have collected about you.
- The right to request that we delete all or some of the personal information that we have collected on you.
- The right to ask us to transmit your personal information that we have collected on you to another provider (where technically feasible).
- The right to request that we amend any of the information that we have collected about you.
- The right to withdraw your consent to the processing of your data.
- The right to request that we restrict the processing of your data.
- The right to lodge a complaint regarding our collection, sharing and processing of data with competent authorities in the proper jurisdiction.
- The right to stop receiving unwanted direct marketing.
Exercising your rights
You may exercise the rights specified above by submitting a consumer request to:
Mellissa Wheeler
hello@charityhelphub.org
calle Navarra 3, Arens de Lledo, 44622, Teruel
Spain
We will need to verify your identity prior to effectuating your request and may ask you to provide personal information to do so.
We will respond to most consumer requests within 30 to 45 days of receipt, depending upon where you reside. However, some requests may take longer. We will notify you in writing if we need more time to respond. We have the ability to deny your request(s) if certain exceptions in the law apply. If we do deny your request, we will provide you with the reasons for such denial.
Location of data processing
All data processing activities undertaken by us take place in United Kingdom.
Third-party websites
This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.
Questions
If you have any questions about this Privacy Policy, please contact us at hello@charityhelphub.org